I. GENERAL PROVISIONS
1. These regulations apply to the rules of using the online store s2stuntbike.com, hereinafter referred to as the Store. The store was established on the basis of legal provisions in force in the territory of the Republic of Poland.
2. The owner of the online store operating at s2stuntbike.com is S2 PRO based in MIELEC (39-300) ul. Bajana 14/22 NIP: 817-186-16-35, REGON: 180612373
3. The Regulations specify the rights and obligations of Users as well as the rights and obligations of the Seller as the entity managing and operating the Store.
4. The Regulations apply to all Users, including Consumers.
5. Upon registration, the User is obliged to read the regulations and may take further actions after prior consent and acceptance of all its provisions.
6. The Regulations are made available to the Customer free of charge via the Website s2stuntbike.com, in a form that enables obtaining, reproducing and recording the Regulations using the IT system used by the Store Customer.
7. When registering an Account in the Store, the Customer is obliged to read the Regulations and by accepting and complying with the provisions of these Regulations, the Customer may make purchases under the conditions specified in the Regulations.
II. DEFINITIONS
1. User – a natural person, consumer, legal person or organizational unit without legal personality using the Store's services.
2. Consumer - in accordance with Art. 22 (1) of the Civil Code - a natural person performing a legal transaction not directly related to his business or professional activity.
3. Retail Customer – a user purchasing products at retail prices (without a discount).
4. Regular Customer - a registered User, a person entitled to purchase products with a discount.
5. Administrator - the entity providing s2stuntbike.com to the Store Users.
6. User Account - after registration and logging in, the User can place an order for the displayed Products.
III TECHNICAL CONDITIONS OF USING THE WEBSITE
1. The business of the store is retail and wholesale of motorcycle products and accessories via the online store.
2. The product catalog constitutes an invitation to conclude a contract.
3. To use the store's services, it is necessary that the browser has JavaScript support enabled.
2. In order to use the Online Store, the Customer must have an active e-mail account.
3. When using the Store, small cookies are installed in the Customer's IT system for the purpose of proper operation of specific Store functions, if the browser used by the Customer allows it.
4. The Store never sends requests for the Customer's password by e-mail.
IV REGISTRATION at s2stuntbike.com RULES FOR SUBMITTING AND COMPLETING AN ORDER
1. The store sells goods via the Internet at s2stuntbike.com. Orders from customers are accepted via the website s2stuntbike.com
3. An order can be placed by adding a product to the cart and then using the "Order" button.
4. In order to properly complete the ordering procedure, it will be necessary to create a user account, thanks to which you can also monitor the status of the order.
5. The basic condition for the completion of purchases is the correct completion of contact details along with a valid, existing e-mail address and telephone number where the order can be confirmed. Orders that cannot be confirmed within 3 business days will not be processed.
6. After entering the registration data, the Customer confirms reading and acceptance of the Regulations
7. By checking the appropriate boxes or entering their data in the appropriate fields, the User submits the following declaration:
• I consent to the processing of my personal data by the administrator, provided in the registration form and order forms, for the purposes of proper performance of the contract;
• I voluntarily started using the store's services;
• I have read the Regulations and accept all their provisions;
• the data contained in the form is true;
8. The store does not disclose personal data provided during registration to third parties, unless at the request of authorized state authorities for the purposes of proceedings conducted by them.
9. The Customer is responsible for the security and proper use of the Password, which he should keep confidential. If there are circumstances indicating a suspicion that the Customer's Password is in the possession of an unauthorized person, the Customer is obliged to immediately notify the Seller of this fact.
10. After registration, the Customer may log in to the Customer Account at any time and change the data provided by him/her.
11. When browsing the content of the Store and placing an order by e-mail, registration is not obligatory.
12.Registered User has the opportunity to:
• order a product by selecting the Add to Cart tab;
• Recommend to a friend;
13. It is forbidden to post comments:
- carrying illegal content, posting abusive or defamatory information, containing threats or obscene or indecent content; providing false or misleading information;
*infringing the rights of third parties; spreading spam;
14. The user may not copy, modify or distribute the content, photos, logos without the prior consent of the authorized person.
15. After completing the Order on the Website and specifying the payment method and delivery method, the Customer sends the Order to the Store. Before sending the Order, the Customer is obliged to log in to the Customer Account. Each time before placing an Order, the price of the selected Goods and the cost of Delivery are provided.
16. After placing the Order, the Customer receives an e-mail confirming that the Order has been received by the Store, confirming all important elements. In order to verify the placed Order, the Customer should confirm the Order by selecting a link to the Store's Website containing the encoded unique identifier of his Order.
17. Based on the received Order confirmation in accordance with § 5 section 6, the Store checks the availability of the Goods.
18. In the event of positive verification of the availability of the Goods, the Customer receives information about the acceptance of the Order for execution, constituting acceptance of the offer. At the same time, a contract for the sale of the Goods is concluded.
19. If the Customer chooses the payment method "transfer", the Order is processed after the transfer is credited to the Seller's bank account.
20. The above confirmations and information are sent to the Customer's e-mail address provided during registration.
21. If, after placing the Order, it turns out that the ordered Goods are unavailable in whole or in part, the Customer will be informed immediately by e-mail to the provided e-mail address or by telephone, including the expected waiting period for the availability of the Goods. In such a situation, the Customer may maintain the Order despite the longer waiting time, cancel the Order or limit the Order to the part of the Goods that is available.
22. The Customer may cancel the Order placed in the Store at any time, but no later than until the Goods are sent to the Customer.
V DELIVERY
1. The user selects the type of delivery:
• Courier company,
• Postal company,
• Own collection.
2. The ordered product is sent to the address provided in the order form.
3. The time of receiving the shipment by the User includes the order completion time and delivery time.
4. The delivery time depends on the method of collection or delivery of the goods selected by the User. In each case, the contract should be performed within a maximum of 30 days after the User submits a declaration of will to conclude the contract.
5. When receiving the parcel, check in the presence of the courier or postman whether the parcel, packaging and contents are intact and consistent with the order. The courier or postman is obliged to wait and allow the parcel to be checked calmly. If damage occurs or deficiencies are noticed, a damage report must be prepared. The courier or postman has the appropriate form.
VI PAYMENT METHODS.
1. Payment can be made as follows:
• Bank transfer
• Cash on delivery
• By bank transfer via the external payment system PayPal
• By bank transfer via the external payment system Przelewy24
• Payment in cash upon personal pickup.
2. All prices are expressed in Polish zloty, are gross prices and include VAT.
3. The price given for each Good is binding from the moment the Customer places the Order. The price is binding on both the Customer and the Seller.
4. A receipt or VAT invoice is issued for each Order.
VII RIGHT TO WITHDRAW FROM THE CONTRACT
1. Pursuant to the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws No. 22, item 271), the consumer may withdraw from the contract without giving a reason by submitting a complaint within 14 days. from the date of receipt of the goods, an appropriate declaration. To meet the above deadline, it is enough to send the declaration before its expiry.
2. If the Consumer exercises the right to withdraw from the contract, the purchased goods should be sent back immediately, but no later than within 14 days from the date of delivery of information about withdrawal from the contract.
4. The returned goods and accessories attached to them must not show any signs of use. This does not apply to activities performed by the User necessary for the ordinary management of the item and assessment of the quality of the purchased goods and their compliance with the order.
5. Together with the returned goods, the User should send back all free products and documents attached to the returned goods.
6. Goods sent in the above mode should be sent to the following address: ul. Bajana 14/22, 39-300 Mielec.
7. If the Consumer withdraws from the contract, the Store will refund the costs incurred by the Consumer within 7 business days from the date of receipt of the goods, to the account indicated by the Buyer in the declaration of withdrawal from the contract. The store issues written confirmation of the return of the benefit.
8. The cost of returning the goods in the form of withdrawal from the contract without giving a reason is borne by the User
9. The User is not entitled to withdraw from a distance contract in the following cases:
• provision of services commenced, with the consumer's consent, before the deadline referred to above,
• regarding audio and visual recordings and those recorded on IT data carriers after the consumer has removed their original packaging,
• contracts for services for which the price or remuneration depends solely on price movements on the financial market,
• services with properties specified by the consumer in the order placed by him or closely related to his person,
• benefits that, due to their nature, cannot be returned or the item deteriorates quickly,
• delivering press,
• gambling services.
10. Withdrawal from the sales contract 1. Pursuant to Art. 38 points 3 of the Act of May 30, 2014.
on consumer rights (Journal of Laws of 2014, item 827) The Customer who is a Consumer has no right to withdraw from the contract,
in which the subject of the contract is a non-prefabricated item, manufactured according to the Consumer's specifications
or serving to meet his individual needs (stickers made by the Seller at the Customer's request).
VIII COMPLAINTS
1. Products offered in the Online Store are covered by the seller's 14-day liability for non-compliance of the goods with the contract, in accordance with the provisions of the Act on special conditions of consumer sales of July 27, 2002 (Journal of Laws No. 141, item 1176, as amended). .)
2. Complaints based on the seller's liability for non-conformity of the goods with the contract should be submitted in writing to:
email address: contact@s2stuntbike.com
3. The complaint should include a detailed description of the type of non-compliance, the date of occurrence, order number and contact details, which will facilitate the complaint procedure.
4. The Store will consider complaints immediately, no later than within 14 days of receiving the complaint sent by the User.
5. The returned goods must be accompanied by a description of the non-compliance of the goods with the contract, no. order, no. accounts and contact details.
6. In the event of a justified complaint, the User may request that the product be brought into compliance with the contract by replacing the product with a new one, unless the replacement is impossible (due to exhaustion of stocks). The Store will refund the Customer the equivalent of the purchase price.
7. The costs associated with returning the complained goods are reimbursed by the Store immediately after considering the complaint.
8. A response to the complaint is sent to the e-mail address, correspondence address or fax number provided by the User.
9. If the complaint is accepted, the Store will immediately take action to implement its content.
IX PERSONAL DATA AND PRIVACY POLICY
1. The data administrator is the S2 PRO company, which operates in accordance with the provisions of the Act of August 29, 1997 on the protection of personal data (consolidated volume: Journal of Laws of 2002, No. 101, item 926, as amended) and Act of July 18, 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended). The store database www.s2frames.com was created solely to enable Users to place Orders.
2.The Administrator is entitled to disclose personal data only to entities authorized under applicable law, in accordance with the provisions of the Regulations and applicable law.
3.The administrator undertakes to store data securely.
4. Personal data and information contained in the order form will be used by the Administrator to conclude, change and terminate the contract with the User and ensure the highest quality of services provided. For this purpose, the Administrator processes the following data: name and surname, street, house number, apartment number, postal code, city, telephone number (to facilitate delivery), e-mail address, NIP (in order to issue a VAT invoice in the case of purchases made by an entrepreneur).
5. The user provides his/her personal data required for registration voluntarily, as they are necessary for registration and purchase in the online store.
6. The user has the right to view and modify his or her personal data at any time, as well as to request their removal from the database. In order to exercise these rights, the User may contact the Store by sending an e-mail to the following address: contact@s2stuntbike.com
7. If the Administrator has any doubts as to the truthfulness or validity of the registration data provided by the User, he is authorized to take the following actions:
• request the User to immediately delete false data or update the data,
• immediate blocking of the service until the matter is clarified.
8. The website administrator undertakes to apply technical and organizational measures to ensure data protection, in particular by securing data against disclosure by unauthorized persons.
X COPYRIGHT
1. The Seller has exclusive economic and personal copyrights to all materials, patterns, forms, logos and other content contained on the Online Store website.
2. The use of materials posted on the Website is permitted only for the purposes of cooperation with the Seller and only for the Customer's own use. Copying, transmitting and making available to third parties the content available on the Online Store's websites for a fee or free of charge is prohibited.
3. With respect to data and any other materials made available to the Customer or Internet User on the Website, it is not permissible to use them for the purpose of conducting activities competitive to the Seller by the Customer or Internet User.
4. I declare that all photos and descriptions in our store are mine.
According to Journal of Laws U. 94 No. 24 item 83, corrigendum: Journal of Laws U. 94 No. 43 item 170, copying, processing and distribution
these materials in whole or in part without my consent is prohibited and constitutes a violation of copyright.
For violating property rights by copying, reproducing and distributing the content presented above
without the owner's consent may result in a fine and imprisonment from 6 months to 5 years (Article 115.1).
XI FINAL PROVISIONS
1. Changes to the regulations come into force after their acceptance by the current Users of the Store who are Consumers (to whom services are provided). Such a user must accept changes to the Regulations by sending acceptance in response to information about the change in the Regulations along with accepting the new text of the Regulations. The User has the option of withdrawing from the contract and terminating it immediately if he/she does not accept the amended Regulations.
2. Changes to the regulations will not in any way violate the acquired rights of Users using the online store www.s2frames.com before the date of entry into force of the changes, in particular they will not affect the orders placed and/or processed. In such a case, these orders will be processed under the existing rules.
3. Acceptance of the regulations in their entirety together with the introduced changes is a condition for further use of the Store.
4. The Administrator reserves the right to temporarily completely disable the operation of the Store in order to improve it, add services or perform maintenance, without prior notice to the Users, however, this will not affect the execution of the order previously placed by the User.
5. The User may at any time resign from the services provided electronically by the Store (e.g. User account) without incurring any additional costs and without giving reasons.
The contract can be terminated by sending an appropriate declaration to the e-mail address: contact@s2frames.com
The contract will be terminated within 1 business day from the moment the Store receives the notice of termination.
7. The Store may terminate the contract with 7 days' notice if the User provides illegal content.
8. Termination and termination of the contract does not in any way violate the acquired rights of Customers using the Store.
9. In matters not covered by these Regulations, the provisions of the Civil Code, the Act of July 18, 2002 on the provision of electronic services and the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product shall apply. .
10. These Regulations are valid from 01.09.2025.